FAQs

If you do not find the answer to your question, you may email us through our online form.

  1. How long does each treatment therapy lasts? And how do I prepare for a treatment therapy? How many treatments are required?

    Each of our aesthetic beauty device comes with a user manual to advise on the therapeutic treatment needed. The treatment time and treatment cycle for each product differs depending on the technology in use and areas of focus therapy. Preparatory work prior to usage of each device varies. Please read and follow the instructions given in the manual. If in doubt, please contact us.

  2. When can I expect to see results?

    Results differ depending on many factors, as well as the expectations of individuals. Some people see results in a shorter period of time, while other take longer. We recommend taking a photo before starting treatment to compare along the way. Once you achieve your desired results, you can continue with the treatment therapy to sustain the benefits you have achieved for your skin.

  3. How long does an improvement last on my skin?

    Most of our customers experience long term improvement in skin appearance and texture. To sustain these enhancements, customers are encouraged to undergo the maintenance therapy. This is to continue the luxury of the positive benefits achieved for your skin.

  4. What precautions should I take after my treatment?

    Typically, we request customers to keep the treated area out of the direct sunlight. Always use a sunscreen every time you go out to avoid skin discoloration (hyperpigmentation). Prevent ‘scrubbing’ the treated area with any abrasive skin cleaners or exfoliators.

  5. When should I use the aesthetic device/ undergo the therapies; in the morning or at night?

    You may use the device at anytime that fits your schedule, the device acts as an extension of your routine skincare regimen. Please refer to the user manual for details of treatment therapies and cycle phases.

  6. Can’t find the product you’re looking for?

    Submit your question to our talented beauty team via our online form and we’ll get back to you as soon as possible!